Need help or prefer to bet in person? Here’s how to find official support and branches near you.
Official support channels
- Contact or Help page on www.topbet.co.za
- In-account live chat (if offered)
- Email and telephone listed on the official site
Always verify numbers on the official website before calling.
WhatsApp availability
Some periods may feature WhatsApp-based support or promos. Check the official Contact/Promotions page for the current, verified number.
Branch locator tips
- Use the Store/Branch Locator on the official site.
- Enable location services or search by suburb.
- Confirm operating hours and services (Book-a-Bet, payouts).
Key regions and areas
- Gauteng & Johannesburg: including Midrand, Sandton-adjacent areas, Roodepoort, Germiston, Diepsloot, Kaalfontein
- Limpopo: check the locator for exact towns
Head office details
For corporate queries, use the Head Office contacts listed on the official site footer. Licensing and compliance info also appears there.
When to visit a branch
- Paying a Book-a-Bet code
- Larger ticket payouts (bring ID)
- FICA queries and assisted onboarding
If you need help checking a slip, see Book a Bet & Ticket Check.
